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Getting started
Create your admin account and organization, learn your way around the dashboard, and publish your first event.
6 articlesEvents
Create events, control who can see and join them, add sessions and ticket types, send notices and share your event page.
11 articlesTickets, payments & Stripe
Connect Stripe, take FPS / PayMe payments offline, set early-bird and group pricing, promo codes, refunds and payouts.
9 articlesMembers, sign-ups & check-in
Approve sign-ups, build a sign-up form, invite people, export your list and check attendees in with a QR code.
5 articlesTeams (Beta)
Run recurring classes and squads – schedule activities, take attendance, share materials and send team notices.
6 articlesOrganization & account
Organization settings, admins and permissions, multiple organizations, your account, language and plans.
5 articlesTroubleshooting & FAQ
Greyed-out buttons, Stripe errors, members who cannot join, payment validation messages, check-in and login problems.
7 articlesStart here
New to The Ground? This is the shortest path from sign-up to your first attendee.
Popular articles
- EventsCreate an event
- Tickets, payments & StripeSet up Stripe for online payments
- Tickets, payments & StripeFees, pricing and "Pass fees to buyer"
- Members, sign-ups & check-inApprove and manage sign-ups
- Tickets, payments & StripeOffline payments (FPS, PayMe, bank transfer)
- EventsSessions and multiple ticket types
- Members, sign-ups & check-inCheck people in with QR codes
- Troubleshooting & FAQWhy is "Create Event" or "Create Team" greyed out?
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