Help CenterOpen the admin

Create your organization

Set up the organization that will own your events and teams – name, logo, description, sport tags, contact details and whether it is listed on the Explore page.

2 min read · Updated 2026-09-16

An organization is the container for everything else: events, teams, members, admins and the Stripe account all belong to it. Creating one takes about two minutes.

Create the organization#

  1. In the left sidebar, click the + next to ORGANIZATIONS. (Brand-new accounts also get a big Create organization button on the home page.)
  2. Step 1 – identity. Click Select photo to upload a square logo (it is shown as a circle everywhere), type the Organization Name, then click Next Page >.
  3. Step 2 – details.
    • Private / Public (dropdown, top right) – see Public or private? below.
    • Description – up to 1000 words. The toolbar lets you add bold text, links, images and lists. Members see this on your organization page.
    • Type – pick one or more sport / activity tags (Badminton, Running, Yoga-style "Others", Pickleball, Hiking …). Tags help people find you on the Explore page.
    • Email Address and Phone Number – the organization's public contact details. Add the e-mail now – it is required before you can connect Stripe.
  4. Click Save. You will see "Organization created successfully." and the new organization is selected in the sidebar.
Create Organization – step 1: logo and name
Step 1: logo and name
Create Organization – step 2: visibility, description, type, e-mail and phone
Step 2: details and contact

Public or private?#

PublicPrivate
Listed on the theground.io Explore pageYes – people can find you and request to joinNo
Reachable through your event pagesYesYes – anyone who has one of your event links can still see the organization
Best forCommunities that want to growCompanies, schools, closed groups

You can change this at any time in Organization Settings → Information with the toggle "Organization can be found & requested to join on Explore Page (Invite only if toggle off)".

After creating it#

  • Your logo and name appear in the sidebar; the organization dropdown lists every organization you belong to together with its plan (free / premium).
  • Home now shows the Events and Teams (Beta) tabs for this organization.
  • Complete the profile whenever you like under Organization Settings: description, tags, contact e-mail/phone and social links (Instagram, Threads, Facebook, YouTube, X and a website).
  • Selling tickets? Continue with Set up Stripe.