Tickets, payments & Stripe
Connect Stripe, take FPS / PayMe payments offline, set early-bird and group pricing, promo codes, refunds and payouts.
- Set up Stripe for online paymentsConnect your organization to Stripe so members can pay by card, Apple Pay and Google Pay – requirements, the onboarding flow, and what each status means.
- Fees, pricing and "Pass fees to buyer"What it costs to sell tickets on The Ground, how the ticket fee is calculated, how to pass it on to buyers, and how fees behave on refunds.
- Offline payments (FPS, PayMe, bank transfer)Accept payments outside Stripe – write clear instructions, let members upload proof, then verify each payment with one click.
- Early bird pricingOffer a lower ticket price until a date and time of your choice – rules, limits and how it combines with group tickets and promo codes.
- Group tickets and group discountsLet one person book several seats in one go, and reward bigger groups with tiered per-seat prices.
- Promo codesCreate discount codes that take a fixed amount off every seat, share them with partners or members, and deactivate them when the campaign ends.
- Track and manage paymentsWhere payment statuses live, how to read Stripe transactions and offline records, change a status, and send payment reminders.
- RefundsRefund a Stripe payment fully or partially from the admin, what it costs you, and how to handle offline payments and cancelled events.
- Payouts to your bankHow and when Stripe pays your ticket revenue to your bank account, and where to change the schedule and see statements.