Member profiles and internal records
The organization-wide Members page, what a member profile shows, admin-only internal records, and removing someone from the organization.
Sidebar → Members shows people at the organization level, independent of any single event or team.
The three tabs#
| Tab | Contents |
|---|---|
| Organizations | Every organization you are an admin of, with its creation date. Click one to switch context. |
| Admins | The people who can log in to the admin for this organization. Add Admins, Delete Admins and the Invite admin by share link box live here. See Admins and roles. |
| Members | Everyone who has joined any of this organization's events or teams – name, e-mail, phone, with a green tick for verified accounts. Delete Member removes a person from the organization. |
Use the chevron on a row to open the member details page.
Member details#
Shows what the member chose to share in their theground.io profile: display name, e-mail, phone, age / birthday, height / weight, About, Sport Performance (experience, awards). Fields the member has hidden or not filled in appear empty.
Below is the admin-only Internal Record of the member.
Internal record#
Available on member detail pages and inside event / team member cards. Three fields, saved with Save Changes:
- Role/Position – captain, coach, volunteer, VIP …
- Number – jersey, bib or locker number
- Remarks – anything you need to remember: payment notes, medical info the member told you, behaviour notes
Members never see internal records. Keep them factual.
Deleting a member from the organization#
Members tab → tick the person → Delete Member → confirm. This removes them from all your events and teams and from your organization's member list. They keep their The Ground account and can join again later through an event link. To remove someone from a single event only, use that event's Manage → Remove Members.
Privacy reminder#
Member data (contact details, answers, health notes in remarks) is personal data under Hong Kong's PDPO. Export only what you need, delete old lists, and remove helpers' admin access when they no longer need it.